Private Policy
Your right to have your privacy protected is Contagious Creations' number one priority.
We collect only the data necessary for us to complete your ordering process, as well as to contact you regarding the status of your order. These include the following:
- Name
- Email Address
- Shipping & Billing Address*
- Contact Phone Number if applicable
Contagious Creations does not store your credit card information.
*At this time, Contagious Creations will not ship to an address that differs from the billing address associated with your credit card. This is to assist us in the fight against fraudulent purchasing practices and identity theft.
Please review our “Shipping and Handling” section.
Contagious Creations is utilizing PayPal as its provider to perform the purchasing functions of our site. For your convenience, besides their own accounts, PayPal accepts all major credit cards. During the checkout process, please read and confirm read PayPal's Privacy and Terms of Use Agreements.
Contagious Creations:
- will never share or sell your personal information with third parties for any reason, unless subpoenaed by a court of law.
- will never give out credit card information over the phone or email. We can assist you via the invoice number on your order.
- will never request personal, financial or credit card information via unsolicited email.
- will utilize “cookies” to communicate with your browser during your session to ensure a smooth transaction process, as well as providing smooth navigation of our site. Once your transaction as been completed and you have left our site, the cookies will expire and no longer be effective.
- via PayPal, utilizes SSL (Secure Socket Layer) technology to protect your sensitive financial and credit card data.
Shipping and Handling:
At this time, we offer UPS Ground and can only ship within the continental United States. In the future, we hope to offer more choices to better suite your needs.
The following shipping charges are based on the amount of purchase. When shirts are packaged, we can ship one to two shirts in one pack. Our average cost per shirt is $35.00 USD hence the following shipping charges apply.
Purchase Amount |
|
From |
|
To |
Shipping |
$.01 |
|
$70.00 |
$7.00 |
$70.01 |
|
$140.00 |
$14.00 |
$140.01 |
|
$200.00 |
$21.00 |
$200.01 |
|
$300.00 |
$28.00 |
$300.01 |
|
and up |
$35.00 |
These charges are automatically calculated for you during your checkout session.
Once we have received your order and verification of payment, we will process, package and have your items shipped within 2 to 4 business days.
Refunds and Exchanges:
Contagious Creations does not offer refunds for any reason. However, we are most happy to exchange any of our clothing line with another of same style and size if your product arrives damaged.
To request an exchange of merchandize, please contact us at
exchange@contagiouscreations.com. We will respond with an exchange order number. The item to be exchanged must be shipped back to us within 5 business days of receipt. We do not refund the cost of shipping the item(s) back to us, however, we will not charge you for shipping the replacement item(s).
All item(s) to be exchanged must be returned unworn, unwashed and in their original packaging with all tags attached. Ship the item(s) in a bubble wrap mailer.
When contacting us please include:
- Your Name
- Purchase Invoice Number
- Your Address
- Your Email Address
- Your Contact Phone Number with Best Time to Call
- Description, in detail, of the condition of the goods and packaging as received.
When returning the item(s) for exchange, send to:
- Contagious Creations
- 3501 Mall View Road #115-190
- Bakersfield, CA 93306
Contagious Creations is not liable for missing item(s). Select your carrier carefully when returning item(s) for exchange.
Contagious Creations reserves the right to update our policies at any time. If our policy is updated, a notice will appear on our website's homepage.